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What is the carrier?

We work with La Poste. Our shipments are made with a tracking number that you will receive as soon as we have shipped your order.

How long does it take to be delivered?

Orders are shipped within 24 hours of ordering (excluding public holidays and weekends). Then it depends on postal delays between 24h and 72h.

Buy safely

  • SECURE PAYMENT

    Secure payment using 3DS technology by Paypal and Visa, Mastercard and American Express bank cards.

  • FREE SHIPPING

    Enjoy free delivery and returns in France on all your orders with tracking number and insurance (learn more)

  • SATISFIED OR REFUNDED

    If you change your mind, you have 14 days to return your order without justification (learn more)

  • FRENCH CUSTOMER SERVICE

    Our team located in Paris is available 7 days a week by email bonjour@bertilleapaname.fr and by telephone: 09 75 45 95 89

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